Developed to meet the needs of
Independent Toolvan Dealers in the UK.
ToolVanSoftware is a trading name of Forster Management Services Limited. Registered in England and Wales No. 734769. Registered Office: 12 Hatherley Road, Sidcup, Kent. DA14 4DT. VAT Reg. No. 100884635.
Independent software for Independent Toolvan Dealers
Forster Management Services Limited (also trading as ToolVanSoftware) is committed to protecting and respecting your privacy.
This policy explains why we collect information (data), which may include personal information, when we enter into a contract with you or when you complete the enquiries form on our website at www.toolvansoftware.com
If you have any questions about this policy please contact us by email to; firstname.lastname@example.org or alternatively contact us via our correspondence address as detailed in our contract.
Who Are We
We are Forster Management Services Limited (also trading as ToolVanSoftware), Registered in England and Wales Company No: 7347695 Registered address: 12 Hatherley Road, Sidcup, Kent, DA14 4DT VAT No: 100 8846 35.
We provide software and support services and consultancy services to businesses based in the UK.
For the personal information that we collect we are the data controller.
How do we collect information about you
We obtain information about you if you complete the enquiry form on our website at www.toolvansoftware.com or when you complete and sign a contract with us.
What data do we collect
When you contact us by using the enquiries form at www.toolvansoftware.com:
When entering into a contract with us:
We do not collect personal information from you that we do not need to fulfil our contract with you.
What we do with your data (the legal basis and purpose)
If you contact us using the enquiries form on the website:
If you enter into a contract with us:
We do not use your data for any automated decision making or profiling purposes.
Who do we share your data with
If you enter into a contract with us, we share your business email address with GoCardless to enable you to set up an account with them.
We do not share your personal data with any other 3rd parties unless we are required to provide the information by law.
We will not share your personal data with any other 3rd party without first seeking your permission.
How long do we keep your data
We are required under UK tax law to keep your basic information records (example; invoices containing name and address details) for a minimum of 7 years.
What are your rights
The right to access personal data held about you
The right for your personal data to be updated
The right to data portability
The right to object to automated decision making
The right to be forgotten
The right to object to processing
Contacting Us about your rights
If you have any requests or complaints regarding your rights, please contact us by email to,
email@example.com or alternatively contact us via our correspondence address as detailed in our contract. We will respond to you within 30 days. When requesting information regarding personal data we may ask you to verify your identity.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
What else should I know